Cookie Policy

Last updated: January 15, 2025

What Are Cookies

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences, improving website functionality, and analyzing how visitors use our site.

AquaTech Solutions uses cookies and similar technologies to enhance your experience on our website, understand user behavior, and improve our services. This policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.

Types of Cookies We Use

Third-Party Cookies

Our website may contain cookies from third-party service providers that help us deliver our services:

• Google Analytics: Provides website traffic analysis and user behavior insights
• Google Maps: Enables interactive maps for our location and service areas
• Social Media Platforms: Facebook, Instagram, LinkedIn integration for social sharing
• CDN Services: Bootstrap, Font Awesome for website styling and functionality

These third parties have their own cookie policies, and we encourage you to review them for more information about their practices.

How We Use Cookie Information

The information collected through cookies helps us:

• Improve website performance and loading times
• Understand which pages are most popular and useful to visitors
• Remember your preferences for future visits
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns
• Detect and prevent fraudulent activity
• Ensure website security and proper functionality

Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner. You can choose to accept all cookies or manage your preferences. Your choice is stored for one year, after which you'll be asked again for your consent.

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can:

• Block all cookies
• Allow only first-party cookies
• Delete existing cookies
• Set cookies to expire when you close your browser

Opt-Out Tools

For specific services, you can use these opt-out tools:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Google Ads: Google Ad Settings
• Facebook: Facebook Ad Preferences

Impact of Disabling Cookies

While you can disable cookies, please note that doing so may affect your browsing experience:

• Some website features may not function properly
• You may need to re-enter information on each visit
• Personalized content and recommendations may not be available
• Form submissions and quote requests may not work correctly

Mobile Devices and Apps

If you access our website through a mobile device, you can manage cookie preferences through your mobile browser settings. Most mobile browsers provide options to block or delete cookies, similar to desktop browsers.

We may also use mobile-specific technologies like device identifiers and mobile analytics to improve our mobile website experience.

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by:

• Updating the "Last updated" date at the top of this policy
• Displaying a notice on our website
• Sending an email notification if you've subscribed to our communications

We encourage you to review this policy regularly to stay informed about how we use cookies and similar technologies.

Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

• Email: [email protected]
• Phone: +60 5 1419 97140
• Mail: AquaTech Solutions, Lot 2847, Jalan Perusahaan 4, Kawasan Perusahaan Bayan Lepas, 11900 Penang, Malaysia

Our customer service team is available Monday through Friday, 8:00 AM to 6:00 PM (Malaysia time), and Saturday from 8:00 AM to 1:00 PM to assist with any questions or concerns about our cookie practices.

Legal Basis for Cookie Processing

Under Malaysian data protection laws and international privacy regulations, we process cookie information based on:

• Consent: For non-essential cookies, we obtain your explicit consent through our cookie banner
• Legitimate Interests: For essential cookies necessary for website functionality and security
• Contractual Necessity: For cookies required to provide services you've requested

You have the right to withdraw your consent at any time by adjusting your browser settings or contacting us directly.